PERFORMANCE INFORMATION

Tree House Fostering Services is officially judged by OFSTED to be "Outstanding".   To read our most recent report click here.

Dean and Grove Cottage our children’s home is officially judged to be "Good". For child safety reasons inspection reports on children’s homes are not publicly available. If however you were considering making a placement with us, we would be more than happy to send you a copy.

Our Adult Care placement is officially ranked as “Good” by Commission for Social care Inspection (CSCI) . Click here to read the adult placement report.

Click here to find out more about how the CSCI inspect care services (link to CSCI website).

Children’s Views

We seek feedback from children in a number of ways, including;

• Facilitating their involvement in L.A.C reviews
• Involving them in the service, for example, designing our new logo.
• Plans are underway to establish a Tree House Care kids council
• Our annual children’s survey

Here are just some of the things children and young people said about there placements with us in our recent Childrens Survey;

What do you like about living in your current placement?

“I like everything about living here”

“The carers are kind and friendly. I like my bedroom with all my special, personal belongings. I love all the animals. I am kept busy, which I like”

“I really like it and I get on with everyone”

“I have got a big room. I have got a lot of friends at my school. I get nice clothes and lots of toys”

“I know that there is always someone to talk to. They also know when something is wrong, so if I cant/feel uncomfortable with starting the talking, they will come to me”

What things do you like about your fostering placement?

“It’s not my foster placement, its my home”

Do you like the staff/carers that care for you?

“Yes I like all the staff. I get on well with them”

Can you tell us why?

“Because she is the best of the west and east”

“You always know where you stand with them. They do not “edge” around things—they get straight to the issue”

We asked children if we asked their opinions on things often enough:

76% said yes

15% said too often!

We asked if we did do enough to make sure they are healthy:

100% said yes

We asked if we did enough to support their education:

93% said yes

Feedback from Carers

Independently from us, when preparing for their inspection CSCI send out questionnaires for our foster Carers to fill in.

From the February 2006 inspection feedback was as follows:

100% of our foster carers are very satisfied with the support they receive from Tree House

100% of our foster carers felt that Tree House Care staff are good at letting them know about things concerning their foster child

100% of Tree House foster carers felt that we have consulted them about important decisions in their foster children’s lives.

100% of foster carers attended reviews.

100% felt that they were listened to at reviews.

100% of foster carers were in receipt of written information about the service expectations of them as a foster carer.

100% of our foster carers feel that there are enough staff in the fostering service.

100% of our foster carers had been asked by staff for their opinions about the way the fostering service runs